UX Audits & Strategy

Something not working the way it should? We dig into your product, find where the friction lives, and give you a clear, prioritised plan to fix it — fast.

Most teams know something is off — they just don't know exactly what or where to start. We do the forensic work so you don't have to guess, and hand you a report you can actually act on the next morning.

Starting at:

$1,500

Timeline:

1-2 Weeks

Target:

Startups & Growing Product Teams

background pattern

Overview

Most UX problems don't announce themselves. They hide in drop-off rates, support tickets, and frustrated users who quietly stop coming back. A UX audit surfaces what's broken, what's confusing, and what's costing you — before it costs you more. We go beyond surface-level feedback. Every audit is paired with a strategic recommendation that tells you not just what's wrong, but what to prioritise and how to fix it.

What You Get

  • Heuristic evaluation against established UX principles

  • Full user flow walkthrough & friction mapping

  • Annotated screen-by-screen findings

  • Severity ratings for every issue identified

  • Prioritised list of quick wins vs. structural fixes

  • Written strategy report with clear recommendations

  • Optional: 60-minute debrief call to walk through findings

How We Work

01.

We start by understanding the context — who your users are, what they're trying to do, and where the product is letting them down. We review analytics where available and map the core user journeys before we evaluate anything.

02.

We walk through every screen and flow the way a real user would — evaluating hierarchy, clarity, consistency, and ease. Every issue is documented, annotated, and given a severity rating.

03.

The audit is only half of it. We close every engagement with a clear action plan — what to fix immediately, what to redesign in the next sprint, and what to monitor as the product grows.

04.

We walk you through the findings live, answer your questions, and make sure you leave with a clear picture of what to do next. If you want us to stay on and execute the fixes, we can do that too.

Who This is For

Founders who know something isn't working but can't pinpoint what. Product teams preparing for a redesign and wanting a clear baseline. Startups post-launch seeing drop-offs they can't explain. If your product has users and you want to understand them better — this is where to start.